All orders placed on the site are subject to these general conditions of sale. The company Ambiance Canada reserves the right to adapt or modify the present conditions at any time, the version of the general conditions of sale applicable to any transaction being that appearing online on the site at the time of the command.

Packages are generally dispatched within 2 to 4 days after receipt of payment. They are shipped via the carrier with a tracking number and delivered without signature. Allow between 4 and 7 days for reception of the package at your home.

Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

Box dimensions are appropriate and your items are properly protected.

We are committed to responding to you as quickly as possible in the event of a problem with the package and we are committed to assisting you in the return process if the product does not comply.

If you have any questions or comments, please don't hesitate to contact us (